TMnut, finally?? It’s too early to judge yet
I went to imigresen at Putrajaya yesterday. Supprisingly i finish fast at Immigration. I wan expecting 3-4pm. I done all my thing before 10am!!
So with a lot time to kill,decided to go Cyberjaya Tmnut HQ to lodge my complaint.
Leonora attend my complaint and i must admit she took my complaint seriously, call Tmnut subang and a few manager and their subordinate and ask them why no one follow my case. (I duno waht Leonora post was but she wear kot one) The tmnut subang aread (which is docket was handle by UGI team) was supprised. They said one of the tech team was on leave. Leonara said to them "maksud kamu kalau seorang cuti, takda orang buat kerja ke?"Takan kamu semua tak ada second ppl untuk handle cust ini? Tau ke kamu ini sudah lama?"
I was supprised she said that. She was so helpful that she make direct contact to a few ppl to retrify my case and demand them to do it urgently.
SO feeling very satisfied with Leonara, i went back to my work la. The when i got home, darn it’s still the same. But i believe Leonora will follow up and wait till today. Morning is the same to me. Coudn’t go online at all. SNR margin at 0-2db.
Now at 12pm, i tried to online again. To my supprise my SNR margin have jump from usual 4-7db to 18db!
My normal speed tested by speedtest.net was maximum 250kbps but now it shoot to 507kbps.
Btw, when Leonora spoke to TMnut subang unit, she mention bout my DSLAM there with a lot of faulty db. Streamyx tak boleh up. Well, i duno what she mean by that. I think DB in DSLAM there faulty kot..
Well, i duno if i will face dc again o not but i hope that my problem have been retrified. No one from tmnut call me yet but i hope that my problem has been kau tim by them.
If it’s so, i would really thank Leonora for being so helpful la..Hehe :clap: :thumbs:
